Terms of service
# Terms of Service
**Owen Army, LLC**
**Effective Date:** June 19, 2026
**Last Updated:** June 19, 2026
These Terms of Service ("Terms") are a binding agreement between you and Owen Army, LLC ("Owen Army," "we," "us," or "our") and govern your access to and use of the website at owenarmy.com and owen.army, our mobile application, our paid membership community, our consulting services, and all related features and content (collectively, the "Services").
**Please read these Terms carefully. By creating an account, subscribing, contributing, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.**
These Terms contain an arbitration provision and a class action waiver in Section 16 that affect your legal rights.
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## 1. Who We Are
Owen Army, LLC is a Tennessee limited liability company with a principal address at 1075 N. Evergreen, Memphis, TN 38107. Owen Army is a for-profit entity and is legally separate from We Fight Monsters, Inc., the 501(c)(3) nonprofit, and from any other affiliated organization.
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## 2. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Services. By using the Services, you represent that you meet these requirements and that the information you provide is accurate.
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## 3. Accounts
You may need an account to use certain features. You agree to provide accurate information, keep it current, and maintain the confidentiality of your login credentials. You are responsible for all activity under your account. Notify us promptly at support@owenarmy.com of any unauthorized use. We may suspend or terminate accounts that violate these Terms.
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## 4. Membership Tiers, Billing, and Renewals
Owen Army offers paid membership tiers (for example, Recruit, Enlist, and The Bunker), each with its own features and pricing described at the point of purchase.
- **Subscriptions and auto-renewal.** Paid memberships are billed on a recurring basis (for example, monthly or annually) and automatically renew at the then-current rate until canceled. By subscribing, you authorize us and our payment processors to charge your payment method on each renewal date.
- **Cancellation.** You may cancel at any time through your account settings or by contacting support@owenarmy.com. Cancellation takes effect at the end of the current billing period, and you will retain access until then.
- **Price changes.** We may change membership pricing or features. We will provide notice before a change applies to your next renewal, and your continued membership after the change takes effect constitutes acceptance.
- **Refunds.** Except where required by law, membership fees are non-refundable, including for partial periods. [Optional: insert any refund window or guarantee you wish to offer, for example a 7-day money-back guarantee.]
- **App store purchases.** If you subscribe through a mobile app store, that store's billing, renewal, and refund rules also apply.
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## 5. Consulting Services
Owen Army offers consulting engagements (for example, Recon, Campaign, and Embedded retainers). Consulting is provided under a separate written agreement or statement of work, which controls in the event of any conflict with these Terms regarding the specific engagement. Submitting a consulting inquiry does not create a consulting relationship until a separate agreement is executed. Nothing on the Services is a guarantee of any particular outcome or result.
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## 6. Contributions and Fundraising
Owen Army may invite contributions to fund missions, programs, and platform operations.
**Owen Army, LLC is a for-profit company. Contributions made to Owen Army are not tax-deductible charitable donations.** If you wish to make a tax-deductible charitable gift, you should give directly to a qualified 501(c)(3) organization such as We Fight Monsters, Inc., subject to that organization's policies and the advice of your tax advisor. Unless we state otherwise in writing at the point of contribution, contributions to Owen Army are non-refundable.
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## 7. Missions, Points, and Ranks
The Services include gamified humanitarian missions, a points system, ranks, and blockchain-based validation of certain achievements.
Points, ranks, badges, and any on-ledger records are provided for engagement and recognition only. They have no cash or monetary value, are not transferable except as we may expressly permit, cannot be redeemed for money, and are not a cryptocurrency, token, security, or financial instrument. We may modify, suspend, reset, or discontinue these features at any time. As noted in our Privacy Policy, records written to a public or distributed ledger may be permanent and outside our ability to change or remove.
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## 8. Acceptable Use
You agree not to:
- Violate any law or these Terms, or infringe the rights of others.
- Post or transmit content that is unlawful, defamatory, harassing, threatening, hateful, fraudulent, or that exploits or endangers any person.
- Impersonate any person or entity or misrepresent your affiliation.
- Upload viruses, malware, or harmful code, or attempt to gain unauthorized access to the Services or other accounts.
- Scrape, harvest, or collect data from the Services except as expressly permitted.
- Interfere with or disrupt the integrity or performance of the Services.
- Use the Services to solicit or facilitate illegal activity or to harm others.
We may remove content and suspend or terminate access for conduct we determine, in our discretion, violates these Terms or harms the community.
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## 9. User Content
You retain ownership of content you submit ("User Content"). By submitting User Content, you grant Owen Army a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, display, adapt, publish, and distribute that content in connection with operating and promoting the Services. You represent that you have the rights necessary to grant this license and that your User Content does not violate these Terms or any law.
You are solely responsible for your User Content. We do not endorse and are not responsible for User Content, and we may, but are not obligated to, monitor or moderate it.
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## 10. Intellectual Property
The Services, including all software, text, graphics, logos, and the marks "Owen Army" and "Dangerous men. Good deeds.", are owned by Owen Army, LLC or its licensors and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your personal, non-commercial use, subject to these Terms. You may not copy, modify, distribute, sell, or create derivative works from the Services without our prior written permission.
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## 11. Third-Party Services
The Services may link to or integrate with third-party services, including payment processors, social platforms, and affiliated organizations. We are not responsible for third-party services, and your use of them is governed by their own terms and policies.
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## 12. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Content on the Services, including material related to recovery, wellness, veterans' matters, community safety, and similar topics, is provided for general informational and community purposes only. It is not medical, mental health, legal, financial, or other professional advice, and it is not a substitute for advice from a qualified professional. If you are in crisis or need professional help, contact a qualified provider or emergency services.
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## 13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, OWEN ARMY AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.
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## 14. Indemnification
You agree to indemnify and hold harmless Owen Army and its members, managers, officers, employees, and agents from any claims, damages, losses, and expenses, including reasonable attorneys' fees, arising from your use of the Services, your User Content, or your violation of these Terms or any law or third-party right.
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## 15. Termination
You may stop using the Services at any time. We may suspend or terminate your access at any time, with or without cause or notice, including for violation of these Terms. Provisions that by their nature should survive termination, including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution, will survive.
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## 16. Dispute Resolution, Arbitration, and Class Action Waiver
**Please read this section carefully. It affects your legal rights.**
Except for claims that may be brought in small claims court, you and Owen Army agree to resolve any dispute arising out of or relating to these Terms or the Services through binding individual arbitration administered under the rules of a recognized arbitration provider, rather than in court. The arbitration will take place in or near Memphis, Tennessee, or be conducted remotely, and judgment on the award may be entered in any court of competent jurisdiction.
**Class action waiver.** You and Owen Army agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding.
You may opt out of this arbitration provision by sending written notice to legal@owenarmy.com within 30 days of first accepting these Terms. If any portion of this Section is found unenforceable, the remainder will continue to apply, except that the class action waiver is not severable.
[Note for Owen Army: arbitration and class waiver clauses are a strategic choice with tradeoffs. Confirm with counsel whether you want this provision, and which arbitration provider and rules to name.]
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## 17. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. Subject to Section 16, the state and federal courts located in Shelby County, Tennessee will have exclusive jurisdiction over any disputes not subject to arbitration, and you consent to their jurisdiction and venue.
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## 18. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after a change takes effect means you accept the revised Terms.
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## 19. Miscellaneous
These Terms, together with the Privacy Policy and any agreements referenced here, are the entire agreement between you and Owen Army regarding the Services. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. Nothing in these Terms creates a partnership, joint venture, or agency relationship.
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## 20. Contact Us
Owen Army, LLC
1075 N. Evergreen
Memphis, TN 38107
support@owenarmy.com
ben@owenarmy.com
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*This document is a template provided for convenience and is not legal advice. Owen Army, LLC should have counsel review it before publication, particularly the membership billing and refund terms, the for-profit contribution language, and the arbitration and class action waiver provisions.*